Accessibility Statement

Freshé Meals (home of Freshé and Henry & Lisa’s) wants everyone to be able to shop and read on freshemeals.com. We are working to make the site usable with a keyboard, a screen reader, zoom, and other assistive tools.

Our goal

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, an international standard for accessible websites. This is a goal we are working toward. We are not claiming the site fully meets it.

What we have done

We had the site audited for accessibility barriers. Between September and November 5, 2026, we fixed what the audit found, working in the site’s code and content with our Accessibility & Discovery services partner, Accessrank.ai. Fixes include:

• Text descriptions for banner, slideshow and product images
• Darker text and button colors for easier reading, including the review badges, and a darker backing behind large headings that sit over photos
• A skip-to-content link and a clear, visible outline that shows where you are when you navigate by keyboard
• Controls large enough to tap or click, and pause buttons for moving content
• Labels and names for buttons, links, forms, videos, pop-up panels and the cart, including a note on links that open in a new tab
• Page headings and landmarks, and a marker on the menu item for the page you are on, so screen reader and keyboard users can find their way around
• An error message on the newsletter sign-up that is announced to screen readers

We fix problems in the site’s own code. We do not use an accessibility overlay or widget to cover them up.

How we test

We scan the site with automated testing tools, and Accessrank.ai staff review the items that need a judgement call, such as image descriptions and text over photos. On November 4, 2026, automated testing found no WCAG 2.2 A/AA violations on the home, Shop, product, About, Sustainability and Retailers pages. Automated tools find only part of the possible problems.

Known limitations

• We are conducting manual testing with people who use assistive technology, such as screen readers (VoiceOver, NVDA and JAWS), keyboard-only navigation and screen magnification, including on phones. We will update this accessibility statement when that testing is complete.
• Checkout, Shop Pay and customer account pages are provided by Shopify and are outside the review described above.
• Some features come from other companies, such as the Subscribe & save widget (Seal Subscriptions), the customer review widget (Judge.me), the store locator map, the cookie banner and embedded videos. We have fixed the problems we found in how they appear on our site and report issues to their providers, but we cannot guarantee how they behave when those providers update them.

Tell us if you have trouble

If you cannot use part of freshemeals.com, or you need information in another form, please contact Accessrank.ai, the accessibility partner for Freshé, at info@accessrank.ai. Accessrank replies for Freshé and sends a copy of every report to Freshé’s accessibility contact, Henry Lovejoy, at henry@ecofish.com or (603) 834-6034. You can also write to Freshé at 340 Central Ave, Dover, NH 03820, United States.

Tell us the page, what you were trying to do, and what got in the way. We will reply within 2 business days, and we will help you complete your order or find the information you need while we work on a fix.

This statement was last reviewed on November 12, 2026. The most recent scan was November 5, 2026.